Privacy Policy

1. Introduction

Home Time Business Services LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hometimebusinessservices.com and use our services.

We are based in California and comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). If you are a California resident, you have specific rights regarding your personal information as detailed below.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number, and mailing address
• Business name and business information
• Financial information necessary to provide our services
• Tax identification numbers (EIN, SSN when required for tax services)
• Payment information for billing purposes
• Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use collected information for the following purposes:

• To provide bookkeeping, tax preparation, and advisory services
• To communicate with you about your account and services
• To process payments and send invoices
• To respond to inquiries and provide customer support
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations and professional standards

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors, cloud storage providers)
• Professional Partners: CPAs, attorneys, or other professionals when necessary for your services
• Government Authorities: When required by law or to comply with legal processes
• With Your Consent: When you have given explicit permission

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You can request correction of inaccurate personal information.
• Right to Opt-Out: You can opt out of the sale or sharing of your personal information (we do not sell personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Limit Use of Sensitive Personal Information: You can limit our use of sensitive personal information.

To exercise these rights, please contact us at kim@hometimebusinessservices.com or submit a request through our Opt-Out Form.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. For tax and financial records, we typically retain information for a minimum of seven (7) years as required by IRS regulations and professional standards.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. For more details, see our Security Policy.

8. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy (COPPA Compliance)

Our services are business-to-business services not directed to individuals under 18 years of age. In compliance with the Children's Online Privacy Protection Act (COPPA):

• We do not knowingly collect personal information from children under 13 years of age
• Our website and services are not designed for, intended for, or directed at children under 13
• If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information from our records
• Parents or guardians who believe their child has provided us with personal information may contact us at kim@hometimebusinessservices.com to request deletion

For minors aged 13-17, we require verifiable parental consent before collecting any personal information, in accordance with applicable state laws including the Colorado Privacy Act.

10. Colorado Resident Privacy Rights

If you are a Colorado resident, you have the following rights under the Colorado Privacy Act (CPA):

• Right to Access: Request confirmation of whether we are processing your personal data and access that data
• Right to Correction: Request correction of inaccurate personal data
• Right to Deletion: Request deletion of personal data you have provided
• Right to Data Portability: Obtain a copy of your personal data in a portable, readily usable format
• Right to Opt Out: Opt out of processing for targeted advertising, sale of personal data, or profiling

To exercise these rights, please visit our Colorado Privacy Notice or contact us at kim@hometimebusinessservices.com.

11. Biometric Information Notice

We do not collect biometric information (such as fingerprints, facial geometry, voiceprints, or retina/iris scans) through our website or services. If our practices change in the future, we will:

• Provide clear notice before collection
• Obtain your explicit consent
• Explain the purpose and duration of retention
• Disclose any third parties with whom biometric data may be shared

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: